You've got questions, we've got answers!

How does pick up and delivery work? Do you do the set up and break down?

For our rental items, we allow clients to pick up the smaller items. For larger items, like a bar, we require delivery. We will deliver any item you need for a fee, depending on the distance and for which items. We do set up and break down all items we deliver. 


Do you have a minimum?

For rental items being picked up, we do charge a minimum in some cases. For rental items being delivered, we do charge a minimum depending on the location being delivered to. 

For lighting, the minimum amount depends on what you are looking for in lighting, where your venue is located and if you will have any rental items included in your package. 


Do you carry insurance?

Absolutely!


What do you charge for delivery?

Our delivery charges very and depend on many factors, such as location, if stairs or an elevator is involved, distance from delivery truck to set up area, etc. 


Do you have packages available?

We customize all of our packages for each client based on their needs and budget. Every client's event is like a fingerprint; they are all different and unique in their own way. The best part of our job is helping them design their lighting fingerprint. 


Do you charge a deposit? 

Yes, we charge a 25% non-refundable deposit for lighting services and 50% non-refundable deposit for rental services.  If the rental items total is less than $50, the full balance will be due upon booking to hold the date. 


How do I reserve rental items?

Contact us and let us know which rental items you are interested in, what venue and location you event will be and the date you need them for. If the date is available for your items, we will provide a delivery quote if they require delivery and rental packet. To reserve items for rent, we require a nonrefundable deposit, a card on file and a signed client agreement. Dates are reserved on a first come first serve basis, and dates will not be reserved until we receive the signed client agreement and deposit from you. Prices are subject to change at anytime unless your order is confirmed with a deposit. 


How can I get a quote for lighting?

Please send us a message through our contact us page and fill our the form. We will get back to you within 24 hours to learn more about you're event. Lighting services require a complimentary, no obligation consultation at the venue to give an accurate quote and discuss the right package for your venue, budget and needs. We provide consultations free of charge and with no pressure to book. We love the opportunity to meet with our clients face to face to get an understanding of who they are and what their wishes are for their event. Seeing the venue in person before the event is extremely helpful! Lighting prices are subject to change at anytime. Your deposit locks in your date and pricing. Proposals provided to you expire after 30 days from the date sent to you and are subject to a price increase, unless confirmed with a client agreement and deposit.


Contact us to get started! 


How much lighting will I need?

The amount of lighting for any type of lights you get will depend on many factors, including the size of your venue and the look or design you are trying to achieve. We can determine the amount of lighting you will need for your specific event during a free, no obligation consultation. 


Do you participate in or plan styled shoots? 

We love planning styled shoots! If you are looking for someone to provide lighting or rental items for your styled shoot, please reach out to us. We also often plan shoots ourselves, so if you are looking to participate in a shoot, please let us know and we would be happy to see if you are a good fit for one of our shoots!


Contact us to get started! 

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